Our guarantee to you:
If, for any reason, you are not satisfied with a product, simply return it fully prepaid within 30 days of purchase. Replacement product will be automatically shipped, or, at your preference, a cash refund, less a 10% restocking charge, will be provided. We are unable to refund freight or shipping charges. Individual product manufacturer warranties against defects may extend beyond 30 days. Please inquire for specific manufacturer details. Used and/or customized cages, cut material, books, videos, flush cutting pliers, tattoo equipment, weathered, dirty or unsalable merchandise, and opened or refrigerated medications are nonreturnable.